Responsible Gaming at 8ffb
We are committed to providing a safe, fair, and enjoyable experience for all players in Bangladesh. Your well-being always comes first.
Our Commitment to Responsible Gaming
At 8ffb, we believe that gaming should be a source of entertainment — not stress or financial hardship. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and beyond, and we take our duty of care seriously. Every feature on our platform is designed with player safety in mind.
Responsible gaming means being aware of how much time and money you are spending, understanding that outcomes are based on chance, and knowing when to stop. 8ffb provides a range of practical tools to help you stay in control at all times.
Set daily, weekly or monthly caps on how much you deposit so spending stays predictable.
Take a short break from play. Time-out periods are available from 24 hours up to 6 weeks.
Review your full deposit, wager and withdrawal history in your account dashboard at any time.
Request a full account suspension for 6 months, 1 year, or permanently if you need a longer break.
Enable periodic on-screen reminders showing how long you have been playing in a single session.
Our team is available around the clock to help with any responsible gaming concern you may have.
Controlling your spend is one of the most effective responsible gaming measures. At 8ffb you can apply deposit limits via your account settings at any time. Limits take effect immediately and can be lowered at any time, while increases require a short cooling-off period to prevent impulsive decisions.
- Daily deposit limit — resets at midnight Bangladesh Standard Time (BST, UTC+6).
- Weekly deposit limit — resets every Monday at 00:00 BST.
- Monthly deposit limit — resets on the 1st of each calendar month at 00:00 BST.
A time-out allows you to pause your account for a short period — from 24 hours to 6 weeks — without permanently closing it. During a time-out you cannot log in, place bets, or make deposits. Any pending withdrawals will still be processed. To activate a time-out, contact our support team via email or use the self-service option in your account settings.
If you feel that gambling is negatively affecting your life, self-exclusion is the strongest tool available. You can request a self-exclusion period of 6 months, 1 year, 3 years, or a permanent ban. Once active, your account will be closed, you will not receive any promotional communications, and re-opening the account will require a formal review and a mandatory cooling-off period. We take all self-exclusion requests seriously and process them within 24 hours. To apply, email our support team at [email protected] with the subject line 'Self-Exclusion Request'.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of income, background, or experience. The signs are not always obvious, and many players underestimate how serious the situation has become. Being honest with yourself is the first step toward getting back in control. Common warning signs include chasing losses to try to recover money, spending more than you can afford, lying to family or friends about gambling activity, borrowing money or selling possessions to fund gambling, and feeling anxious, irritable, or depressed when not gambling. If any of these resonate with you, please reach out to our support team immediately — the conversation is completely confidential.
Remember: gambling is a form of entertainment, not a way to make money or solve financial problems. Never gamble with money you cannot afford to lose. If gambling stops being fun, stop gambling. Help is always available.
Frequently Asked Questions
How do I set a deposit limit on my 8ffb account?
What is self-exclusion and how long does it last?
Can I take a short break without permanently closing my account?
Is the 8ffb platform safe for players in Bangladesh?
Who can I contact if I think I have a gambling problem?
If you or someone you know is struggling with gambling-related issues, our support team is here for you around the clock. All communication is strictly confidential. You will never be judged for reaching out — we are here to help.
- Email: [email protected] (plain text — not a clickable link)
- Available 24/7, every day including Eid, Durga Puja, and Bangladesh national holidays.
- All conversations are protected by SSL encryption and handled in strict confidence.
Ready to Play Responsibly?
Explore 8ffb's games with confidence. Set your limits, play within your budget, and enjoy the experience.